Rogue agents are about to come under scrutiny as the Department of Communities and Local Government starts a consultation around the industry.
The introduction to the consultation clearly sets out the governments intentions on the topic. According to the Department it wants to strengthen the hand of consumers against the minority of letting agents. As part of the Enterprise and Regulatory Reform Act 2013 the government insisted that all letting and management agents in England join an approved redress scheme stating “This will offer a clear route for landlords and tenants to pursue complaints [and] weed out the agents that give the whole sector a bad name, and drive up standards.”
William Taylor, of Martin & Co Huddersfield (Estate Agent Huddersfield, Letting Agent Huddersfield & Property management Huddersfield) added “I am a big advocate for regulation of letting agents, these rogues tarnish the hard work of legitimate letting agents providing a high level of service. We are members of both the Property Ombudsman and UKALA and set high standards within our own business. Full reform cannot come quickly enough!”
Author: Will Taylor