“Really happy with my experience with Martin & Co, friendly and professional with great communication throughout the entire process. Made it easier than my previous agents...I would happily recommend them.”
5 out of 5
“Before I needed to arrange a Managing Agent in early 2017, I completed my due diligence by looking at reviews for many Agents in and around. I decided upon Martin & Co.
I have now had a Property with Martin & Co for over a year now and are now on our second tenants after unfortunate problems with the first tenants. The fees which included Insurance protection, etc were invaluable [I would strongly recommend taking this cover ] Martin & Co took the lead on this, applied for the insurance rent monies, etc and arranged for the end of tenancy. This was stressful but they did everything to put me at ease.
New tenants were eventually sourced with few, if any, problems.
I would recommend Martin and Co as they are very professional and always kept me updated at all times with the position.”
5 out of 5
“I've had a mostly great experience with Martin & Co. The process of moving and renting was entirely new to me but with their friendly staff and guidance, it was pain free and easy to figure out.
They explained every detail clearly and transparently, making me feel at ease. They also have great a customer service with quick replies via email and are easily contactable by phone.
Overall, I would recommend Martin & Co, they do what they say on the tin and with a smile!”
5 out of 5
“Very Helpful and Professional Team at Martin & Co.!
Rented a property through Martin and Co. in September. Was very pleased with their service and professionalism because my situation was a bit complicated : I'm a retiree who has lived abroad for 12 years, so I don't have a recent credit history in the UK and don't have landlord/ estate agent to act as a referee.
On the day of viewing, Gary and Luke met me at the property with the landlord. I explained my difficulties and they really impressed me with their experience and knowledge ! They explained in detail about the renting procedures, told me what documents they would need etc. and assured me that there should be no problem if I was able to provide those. I said I had to take some time to think about it, and in the meantime I viewed other properties with other companies, who, in contrast, became very unenthusiastic once they heard about my situation and replied most of my questions with "please just fill in the application form if you're interested". In a couple of days, I got a follow-up call from Martin & Co., asking about what I thought about the property, and whether I'd like to apply etc. So I decided to go ahead with it. And from then on, everything went smoothly. The team was always friendly, my questions were answered satisfactorily, and nothing was too much trouble for them. Considering it's an overseas relocation, and I managed to move in within 9 days of viewing the property! After moving in for a month, I got a call from Luke just checking on me to make sure everything's ok. I'm really pleased with their service. Highly recommended !”
5 out of 5
“I've recently started renting a flat managed by Martin Co. I've been very pleased with everything so far, the staff are always very friendly, professional and eager to help and quickly sorted out an issue I had with my postbox! Renting with this estate agent has been a smooth stress-free process, even when I needed to add a guarantor to my application. I would happily recommend Martin and Co, Ipswich to anyone. Thanks a lot!”
5 out of 5
“We have dealt with Martin & Co for around 10 years, during which time they have successfully managed 6 rental properties on our behalf.
They also recently marketed and sold a property for us within a short period of time.
Martin & Co are extremely courteous and professional.
I would not hesitate to recommend them for the rental and sales market.”
5 out of 5
“Martin and co acted as agents for myself, renting out my property. They are highly professional and I would recommend them to any landlord. They deal with matters promptly and are extremely efficient. I literally have no complaints. I would like to thank them for dealing with my property whilst it was rented, and for all they have done for me regarding the sale. Excellent service.”
5 out of 5
“First contacted Martin and Co whilst searching for a place to rent. My main contact was and still is Poppy.
Extremely friendly and professional and took me through the whole process with ease. Explained everything I needed to know. They contacted all the relevant people, from referencing (which was simple to complete) water, electricity and council tax. Even now I have moved in I received a follow up call to enquire if I was OK and did I have any problems. Also given the assurance that they are there for me should I need them in the future. Very happy with the service and gladly recommend them. Thanks Poppy and everyone at Martin & Co.”
5 out of 5
“Martin & Co have been managing my properties for several years and their service has been exceptional. They deal with my tenants on a timely basis and are always able to sort out any issues raised with the minimum of fuss and in a professional manner.
I always feel that staff are available to deal with any of my questions at a moments notice and nothing is too much trouble.
Regrettably the property rental sector is subject to an increasing tide of regulatory and tax legislation however their service ensures that I am able to relax knowing that my properties are fully compliant.
I have no hesitation in recommending Martin & Co to any prospective tenants or landlords.”
5 out of 5
