“Abingdon and Didcot Martin and Co. have acted as managing agents for me for over 6 years. In that time time they have provided outstanding service. They respond quickly and effectively to any and all requests and have shown good judgement and acted very professionally in all circumstances. They have also acted as sales agents for me and I have been very happy with the service they provided.”
5 out of 5
“Lettings- Generally quite good. To start with was very good, walked into the estate agents and within 30 minutes we had 2 viewings arranged and they had all our details they needed. When we viewed the house we eventually went for, the estate agent was 5 minutes late but that's not the worst thing-it happens. During the viewing she was very informative and answered our questions, and the next day we contacted them saying we wanted it and everything was pretty smooth in that respect. The things which has stopped them getting 5 stars is that on a couple of occasions we were asked to provide documents/details which we had already provided so there was some lack of communication among themselves. Also when we paid the deposit the person seeing to us again asked for details which had already been provided and also didn't know how to print the receipt for the deposit (a bit odd). But moving in day was fine, they had keys ready and the estate agent was at the house on time to show us round and test smoke alarms and explain the itinerary. At no point have there been any surprise costs or unexpected things happen, and any dates which were agreed for viewings/paying deposit/moving in were always kept to. And since moving in, communication with the property manager has been very good too.”
5 out of 5
“We were very impressed by Kelly and the team. Efficient, friendly and best of all they found us a really nice tenant. What was not to like!”
5 out of 5
“Been renting through M&Co for a year now and there have been positives and negatives. The start of the process; arranging a viewing, signing the contract and providing documents was quite poor. It seemed like there was a lack of communication internally. I think really this just came down to a few staff, rather than the company as a whole. I believe said staff are no longer there.
However, ever since that they have been great. They've been informative and up-front throughout the tenancy, giving us adequate notice of inspections and works. Any problems we've had have been dealt with within a fair timescale.
They also made up for the initial signing confusion by providing a smooth renewal process, again being up-front about fees and processes.
Now entering into the second year in the same property and are hoping for much of the same service.
4 stars due to those initial hiccups, otherwise potentially could have made a 5!”
5 out of 5
“Martin & Co. Abingdon really helped me and my husband in getting a nice place real quick. As we were new to UK and were not aware of how things worked around here, so their help in every step of getting an apartment to rent was much appreciated. All the people at their office were really nice and friendly! We would recommend to our friends and colleagues for sure! Cheers!”
5 out of 5
“We moved from Germany to Abingdon and Martin & Co was a great help in finding a nice apartment for us. We were highly satisfied with their professional service and assistance during our tenancy, many thanks in particular to Lauren, Phil, Kelly and Donna. Unfortunately, we are moving back to Germany due to a new job, otherwise we would have definitely renewed our tenancy. We highly recommend the Abingdon Martin & Co Team. All the best, Markus & Simone”
5 out of 5
“Martin & co in Abingdon - Thank you! Thank you for everything! Donna and Kelly tried everything to make us happy and find our new home! Lovely people , everyone is smiling in the office from the second you step in. When we arrived to the office there was a lady who's job was selling the houses I believe not the renting part but she dropped everything for us and tried to help us straight away until Donna arrived. When we told her what we are looking for she arranged viewings in no time. Offers been sent for us by email, exactly the type of houses what we asked for , never been pushy with the budged, never offered something else for us only what we wanted. Thank you so much again and again ! 100% satisfied, 10/10 star for Abingdon branch.”
5 out of 5
