“Thanks to the team at Martin&Co Rochdale for all your help and support. A special mention to Ben who’s my main point of contact nowadays; professional, genuinely sincere and he’s really gone that extra mile to help through his listening, respect, empathy and desire to support me through what’s been a difficult time of recent. You’re a real credit to the team so thanks Ben, very much appreciated!”
5 out of 5
“Martin and co are extremely helpful when I need to get into contact with them regarding my property the only issues I do have is when I have asked for something to be looked at it takes a long time even if it's urgent and needs to be dealt with. But have to say I'm glad I'm renting with them. It's the first time living on my own and they have made it much easier by helping or giving advice when I've asked”
5 out of 5
“Great customer service from Ben McEneaney, quick response, much appreciated.
He is a credit to Phil Watson’s brilliant team and is keeping up with Phil’s high quality standards.”
5 out of 5
“Thank you so much to the team at Rochdale. Helped me so much.
Feel like I know them all personally and a great big thank you to Ben.
I’ve rented through a few agencies but you can tell they are professional and are a great family too.
Thanks guys”
5 out of 5
“Having just moved out of our property that we rented for over 10years I would like to give a big thank you to Martin and co. As tenants we had the best experience thanks to you guys ! Our home always felt our home and I think that’s the key to a great landlord/tenent relationship any issues were dealt with promptly and to our convenience ( there was never many ) and I found all the staff extremely polite helpful and just down to earth. I would like to give a special mention to Emma who has been excellent with insuring out checkout/move went as smooth as possible believe me 10years of stuff is not easy to move !
Thank you Martin and co for 10 years of happy memories and laughter in our home. ”
5 out of 5
“our current home is managed by Martin's & we've been here for nearly 3 years now. Being brutally honest, we did have a few teething problems in the early days, but that was mainly due to staff turn over, and things getting missed. However now they seem to have a great team in place, & service / communication with them now is fantastic. I mainly deal with Ben, who is a credit to the firm. He has assisted with any issues raised with the property we rent & ensures everything gets dealt with swiftly. Great service guys”
5 out of 5
“Thank you Cerys - you've been brilliant in ensuring the whole move in process has been nice and easy with no problems at all! All other staff I spoke to on the phone were also great :) thanks!”
5 out of 5
“Only rented a place through M&Co for 6 months, unfortunately couldn't stay due to work commitments. Would have loved to stay longer as communication was quick and helpful, issues were resolved promptly, and I felt properly respected as a tenant as I feel I had in turn respected both the property and landlord.
I guess your mileage may vary depending on how well you form your relationship with M&Co and the landlord, however I can say that the staff here are willing to help and answer any questions you have.
My small criticism would be one instance where I didn't receive prior notice to a requested viewing (They asked immediately if I wanted them to leave and apologised), however in my opinion this didn't spoil my experience with M&Co.”
5 out of 5
“We were with Martin and Co for 2 years in a wonderful house! Any issues and they were rectified as soon as possible. Nothing was ever an issue. The main person who made our experience better was Emma. She has been nothing but helpful from the start, always understanding and was fantastic from start to finish! If I ever needed to go back to Martin and Co I would go straight to Emma! She was pleasant and helpful and really went out of her way to help us, even when I was emailing non stop ”
5 out of 5
“Martin & Co have always been very helpful, we have been renting a property for the last 4 1/2 years , they have dealt with any problems that have arisen promptly and efficiently. Rachael and the rest of the team have always been very courteous and helpful.
We are in the process of moving to another property now, only because the Landlord is now selling the property. I can only say Phil and Rachael, have been very supportive and sympathetic during this process, as we were very happy there.
Thank you Emma for making the checking out process run smoothly and quickly.
Very helpful, quick response to any problems, very efficient service as always. Thank you Helen! :)”
5 out of 5
“Very professional and efficient service, highly recommend to any landlord or tenant. Emma was extremely supportive and helpful during our exit process.”
5 out of 5
