LETTING & ESTATE AGENT

Landlord Action becomes recognised law firm

Landlord Action becomes recognised law firm

Landlord Action, the eviction service for landlord and letting agents, has achieved status as a legal firm.

It has become an Alternative Business Structure, approved and regulated by the Solicitors Regulation Authority.

 It means that the firm can conduct all the legal work on behalf of landlords and agents itself.

Ironically, Landlord Action was initially set up in 1999 as an anti-establishment alternative after a group of landlords got together to set up an eviction service as an alternative to using a solicitor. They did, however, have written advice from a QC.

The firm said in its leaflets: “We’re not like lawyers. Our fees are fixed. And we talk plain English.”
 
Since starting, it has acted in over 25,000 eviction cases.

Founder Paul Shamplina said its model has since been widely copied.

He said: “The internet is now full of Landlord Action copycats that appear to offer the same service – but are not the same dedicated eviction specialists.

“We realise that our original idea has spawned an entire internet industry that now endangers the very landlords and agents we set out to protect.”
 
He said that some of the copycats do not use legally qualified people. Some, he said, are just lone operators with a mobile phone. When things go wrong, the landlord and agent are left exposed.
 
From the start, Landlord Action always used external solicitors to review every case and brief advocates, and they have always used advocates at court.

Over the years, they used a panel of solicitors firms that, for the most part, have served their landlords and letting agents well, but ultimately, Shamplina said, Landlord Action did not have overall control over what was going on.
 
In 2012, in order to improve standards and provide a better service, Landlord Action decided to bring solicitors in-house and a new legal director, Justin Selig, was appointed. Selig is both a solicitor and a landlord, who now heads up a legal team.

Shamplina said that the firm still only specialises in housing law and still only represents landlords and agents – never tenants.