2013 has seen a lot of changes mainly in the Property Management team with new faces and new contact details all put in place to provide the very best service to Landlords and their Tenants. Since opening in 2008 we have always implemented a policy in investing in new technology and infrastructure and additional staff as the business has grown, this year has seen the most significant investment since we opened.
We have refurbished the 2nd floor office in our Tardis like office on Piccadilly, Hanley as a new home for the Property Management team. Many of our competitors either operate regional call centres or outsource their property management and accounts functions to 3rd party suppliers. At Martin & Co there is very much a policy of providing a local service, a view that we very much subscribe to. We have invested in additional phone lines and a new phone system which means we can direct your calls far more efficiently not least in giving the Property Management team a new phone number 01782 222350.
The Property Management team has grown and I am delighted to welcome Gill Holland as the Manager of the team. Gill has a background in management and service delivery and has a great team in Anna, Laura and Shaun. Call 01782 222350 and you will get straight through to Property Management where Gill and the team are on hand to offer the best service to Landlords and Tenants alike.