South Cheshire’sleading letting agent, Martin & Co has been recognised as continuing to meet the licensing standards of the National Approved Letting Scheme (NALS). The scheme is designed to employ and confirm only reputable and trustworthy letting agents so that clients can get peace of mind and benefit from high professional standards.
Commenting on the service standard Director, Shaun Cafferty said: “Our NALS accreditation means that we protect our clients’ interests by dealing responsibly at every level of property lettings and management.” The assurance of a NALS certified agent means that there is an effective complaints system, protection of client monies and a regulated quality service.
The independent Scheme is also part of Client Money Protection (CMP). Martin & Co cover their clients with CMP to support and reassure landlords that their investment is being fully financially protected. However, Shaun warns: “Unfortunately, not all agents have membership to industry schemes and as a result people’s livelihoods are being put at risk!”
“Recently, there has been a local increase in the number of unregulated ‘cowboy’ letting agents and unfortunately for the unwary landlord, the services they promise fail to deliver.” According to Martin & Co, landlords selecting an agent without NALS or ARLA recognition often end up as a costly mistake in time, resources and inevitably - money.
“We encourage landlords and tenants to look for a letting specialist acknowledged by the relevant bodies. Property is a serious financial venture and as such, the investment in a worthy, experienced and qualified letting agent is a must!”
Shaun concluded: “Martin & Co’s NALS certification recognises our continued investment in highly professional services, staff training and high-tech systems, which allow us to make local landlords successful. It also re-confirms our place within the local lettings market – as the best! More local landlords, investors and tenants alike chose us and we firmly believe in raising the local industry letting standards.”