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Tenants complain about unfair deposit deductions!

Tenants complain about unfair deposit deductions!

The majority of tenants – 65% – say that deductions from their deposits were taken unfairly, with 16% claiming that deductions were made without any reason being offered.

The findings, in a survey by digital inventory company Imfuna, found that on average, tenants have 80% of their deposits returned.

It also found that landlords most commonly make deductions as a result of outstanding rent (70%), closely followed by cleaning costs (69%).

Damage to the structure of the house (45%), to furniture (39%) and to appliances (38%) were the next main reasons for making deductions.

However, 7% of landlords claimed never to  have withheld money from a tenant’s deposit.


When moving into a new rental property it is important that tenants check their Inventory Report within 7 days of moving in and let their Letting Agent/Landlord know of any discrepancies as often these are the issues at the end of a tenancy leading to disputes.