During the winter months, and if the property will be left unoccupied for any period exceeding 14 days: Please ensure appropriate steps are taken to avoid any problem with burst pipes. We would suggest that heating is left on in the property at a low setting 24 hours a day, this is not expensive as the temperature will remain consistent when the flat is empty. Please ensure that at all times when the premises are vacant, all external doors and windows are properly locked or are otherwise properly secured and that any alarm is activated. We would remind you that responsibility is yours and any damage caused through adequate precautions not being taken, could be a costly process. Merry Christmas and Happy New Year !!!!