Numbers up for The Property Ombudsman

Numbers up for The Property Ombudsman

For the first time since its existence, the Property Ombudsman Scheme has over 10,000 letting agencies as members. The month of May saw the scheme reach this milestone.

TPO chief operating officer Gerry Fitzjohn said: “We started 2013 with 9,750 lettings branches so are delighted to have passed the milestone of 10,000 letting branches in membership.
“TPO welcomes the housing minister Mark Prisk’s recent announcement that all lettings agents will be required to join a redress scheme such as TPO but we still have to work out the detail with the Government as to how this change will be implemented.
“Given that 10,000 letting branches are already voluntarily members of TPO, it is clear that we will be able to make a major contribution to those discussions.

“Those agents are signed up to our comprehensive code of practice, providing consumers with clear understanding of the service standards they can expect of TPO agents, who make up a majority of the industry.
“The code gives consumers confidence they will be treated fairly and that risk to them is reduced because there is a process for resolving disputes that may arise.”

In 2006, the then called Ombudsman for Estate Agents, extended its jurisdiction to cover Letting Agencies as well. Alex Barron of Martin & Co, Huddersfield Letting Agent, said “for us it is important to be a part of such a scheme to give reassurance to our clients. I would advise anyone from working with a agency that is not part of a recognized scheme.”

So if you’re looking for property to let in Huddersfield, contact Huddersfield Letting Agent Martin & Co on 01484 453935.