Arla has had to defend itself following criticism by a letting agent following the collapse of a property firm with debts of around £750,000. According to ARLA managing director, Ian Potter, said there was no indication that the firm was in trouble and that no reason to be suspicious was obvious. But in retaliation said they acted as soon as possible following the issue.
Recently, Ian Potter said: “The agent concerned was up to date with their accountants report and the figures contained in the last report were shown as being in balance. Until we became aware of the failure of the business there had been no reason for any investigation or disciplinary action. The eventual collapse of the business occurred quickly and we acted as soon as we were aware of the full depth of the problem.
“We are receiving claims from landlords and tenants for compensation under our Client Money Protection Scheme and all claims for compensation will be investigated fully and dealt with as appropriate. We do actively work with members where we are aware of issues and it’s only thanks to their membership that this financial protection is in place should the worst happen.”
William Taylor, Director at Martin & Co Huddersfied (Estate Agent Huddersfield, Letting Agent Huddersfield and Property Management Huddersfield) said "This is another event that should push the full regulation of letting agents, this is obviously a huge amount of money and somebody needs to be accountable! The industry could easily take a big hit in terms of client confidence."