LETTING & ESTATE AGENT

Following the government’s update on 13th May 2020 regarding home moving in England during the Covid-19 outbreak, we are pleased to announce our branches in England will start re-opening their doors for booked appointments over the coming weeks. Health and safety remains our main priority, and a number of strict measures will be put in place to protect our staff and customers. Our offices in Scotland and Wales will continue to support customers from home. Visit our branch page to find contact details for your local office.

Emergency contact information

Emergency contact information

For out of hours emergencies please see a list of contractors below.

Our office hours are Monday - Friday 9am - 5pm,  Saturday 9.30am - 12.30pm, Sunday - Closed.

For any routine maintenance i.e. curtain pole falling down, broken toilet seat, reports of damp etc, please report these during office hours by calling 01382 313580 or emailing  dundee.propertymaintenance@martinco.com

Q: So what constitutes an emergency?

  • Burst water pipe
  • Gas leak/smell of gas (you will need to call Transco on 0800 111 999)
  • Boiler failure
  • Fire/Flood (you will need to call the relevant emergency service on 999)

Please be aware that if you contact a contractor and it is deemed not to be an emergency you will be liable to pay the call out fee and associated bills.

Contractors

  1. Handyman Property Services (Kenny Hill - 07841 386336), should be the first point of contact except if your emergency is gas related.
  2. DBS Electrical (Darren - 07725892789) . Electrician
  3. W H Donachie (07985 818298 - Gas & Plumbing Engineer) If not available please use next gas contractor.
  4. John Clarkson (07793326429) - Gas/plumbing Engineer.
  5. WRB 01382 204030 . Gas/plumbing Engineer.

We would recommend that you also:

  • Know the whereabouts of the mains water supply and how to turn the water off in an emergency 

  • Know the location of the fusebox in case you need to locate this in the dark

  • Keep candles and matches in the property in case of a power cut

  • Read the frost & condensation leaflets important.