Our doors may be closed, but we’re still here for you. In line with government advice on the outbreak of Coronavirus (COVID-19), all our Martin & Co branches will be temporarily closed until further notice. The health and safety of our staff and customers is, of course, our number one priority. But while we might not be able to see you, we are still here if you need us. The Martin & Co teams are all working remotely, ensuring we can provide continuous support for all our customers. Please email your nearest branch directly through the website and, most importantly, stay safe and healthy during these difficult times

Angelas Top Tip: Number 5

Angelas Top Tip: Number 5

Listen to Feedback

At Martin & Co Crawley we aim to arrive a few minutes before a viewing to collect any post, open any curtains and make the property look presentable. 

We ask that landlords consider hanging curtains and lampshades even if the property is unfurnished to add some dressing. First impressions count, by ensuring gardens are kept neat and tidy and that the property is clean, tenants have a more positive feel about the property and you as a landlord. 

After every viewing we contact the prospective tenant to discuss feedback and record it on the property file.  By doing this it allows us to provide, where necessary, the landlord with constructive feedback.  

By listening to feedback, landlords are in the knowledge of what it is tenants are actively looking for at that moment in time.