Compliance is now such key part of an estate agents business.
We are responsible to check the identity of all parties vendors, buyers, landlords and tenants. We have to also verify the right to abode in the UK.
With GDPR we have the additional burden of ensuring how we use, store and give out personal information.
Many landlords have failed to obtain an ICO Certificate which is now a legal requirement please see for information: https://ico.org.uk/
Never complacent when it comes to service standards, we are constantly looking for areas in which we can adapt and improve the effectiveness of our management process.