Martin & Co Shrewsbury letting agent received the Gold award for Best Letting Agent in the West Midlands. Voted for by our Landlords and recognised for our excellent customer service during the course of 2011. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 550 of the UK’s top estate and letting agents.
Phil Spencer said “The ESTAS are the most important and valuable awards in our industry. An ESTA is not an easy accolade to pick up; to win one requires a lot of hard work, over a very long period of time.”
Simon Brown, owner of the awards added “Agents that take part in the ESTAS believe passionately in providing the highest quality customer service. They are prepared to go that extra mile, prepared to take criticism as well as praise and prepared to invest and develop their businesses accordingly”.
The results of the competition were determined by research carried out amongst customers who are asked a series of questions about the service they have received from their agent, with Martin & Co's letting agents in Shrewsbury coming out on top. Over 33,000 votes were received making it the biggest consumer survey of its kind in the property industry.
Simon Collyer and Tracie Proudley both directors at the Martin & Co Shrewsbury letting agents are absolutely delighted to have won the Gold award at the ESTAS. The awards means so much because it’s our clients who have rated us not a judging panel. We pride ourselves on high levels of customer service as this award shows we must be getting it right!”
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Our Customers Comments
Very impressed with the whole process, after speaking to other local estate agents in Shrewsbury, Tracie and Simon stood out and proved to deliver in all area's.
A well managed, proactive communicator. Excellent in every field.
Extremely efficient and most courteous service, nothing is too much trouble.
Simon & Tracie have acted in a positive, professional and courteous way since our first enquiry. They go above and beyond what is required to satisfy both Landlord and Tenant alike, which is something that we didn't get with other estate agents. Our expectations are exceeded in all instances and i personally recommend them.
Part of my assesment is certainly based on how well any contractors have performed that have been engaged by Martin & Co on my behalf, and, without exception, they have performed really well and at reasonable prices. Martin & Co Shrewsbury letting agents are top notch and i will use them again.
Simon & Tracie have done everything to perfection, we couldn't have asked for more!
Simon & Tracie have been brilliant at everything.
The Martin & Co Team at Shrewsbury have been excellent. They are dedicated to their roles & go out of their way to ensure that thier Landlords & Tenants are happy, nothing is ever too much trouble for them. They provide a personalised service to each individual's needs. They were effective & efficient in advertising for a Tenant & within a matter of weeks had organised someone to move into my property. They are very friendly & approachable. Thank you Simon & Tracie.
FIRST CLASS SERVICE. HELPFUL & FRIENDLY
I found Martin & Co dealt with the letting of my property to a very high standard. Both Simon & Tracie are extremely approachable and kept me informed every step of the way. I would certainly recommend them.
Anytime I have contacted my agent, for whatever reason, they have always replied within 24 hours and have been so helpful and friendly and most importantly trustworthy ever since I started to use them. This is priceless when you are the other side of the world. Can't recommend them enough.
I would just like to say how efficient and brilliant Simon & Tracie are at Martin & Co. I would highly recommend them and have done already. Total professionals.
The service provided by both Tracie & Simon is truly excellent. They are very quick to respond to any queries and are exceptionally professional in their approach to all matters/issues relating to the property they manage on our behalf.
Having previously experienced a truly disasterous and stressful time with a rival Letting Agent in Shrewsbury, it is an absolute delight to be able to have the utmost confidence in Tracie and Simon's capabilities in managing our property.
After trying many local Shrewsbury agents I have found by far that Martin & Co Shrewsbury are the most professional. They are extremely helpful, excellent manner and deal with any problems that arise promptly. Very impressed with them and will continue to use them in the future and recommend them to other Landlords.
Simon Collyer (Director) Having spent 23 years colour service in the British Army. Serving in Belize, Canada, Oman, Kenya, Ireland, Bosnia and Germany. Leaving the Army in 2004 Simon became a PADI Scuba Diving Instructor teaching in the UK, Belize and Tenerife. Simon's hobbies include meeting new people, the property market, motorcycles and golf and is currently training for his NFOPP Qualification.
Tracie Proudley (Director) Has vast experience within the property industry. Working as a senior property manager for over 8 years in Shrewsbury and the north of England and is currently training for her NFOPP Qualification.
Josie Beasley (Lettings Negotiator) Having worked in property management and with vast experiance in marketing. Josie's background is a real mixture, she gained a degree in events and venue management in 2009, she then worked in property management in Shrewsbury until 2010. Josie moved to Zambia in 2010 to work as a Lodge manager in a small, very remote bush camp and ended up staying in Africa for almost 3 years, working in Lodge management and Marketing for an advertising company. She said goodbye to Zambia in 2013 and went to work in the Alps (France) as a customer service officer. She is now back in the beautiful town of Shrewsbury and thoroughly enjoying every aspect of working with Tracie and Simon in an industry she loves.
We understand that tenants do not always want to take the first property offered, but want a home that suits their individual requirements, whether it is location, near preferred schools or close to major transport links. With comprehensive knowledge of the local area we will offer you free impartial advice to find your next property to rent. A friendly team that will give you the time you require to pick that rental property.
Shrewsbury, Shropshire - Birth place of Charles Darwin
The town centre is packed with timber-framed black & white buildings, steep narrow streets and alleyways.
In fact it boasts over 600 listed buildings including the Castle, now a regimental museum and the world-famous Shrewsbury Abbey, home of the fictional Brother Cadfael.
Charles Darwin was born and educated in Shrewsbury and all around you will find reminders of his association with the town.
The River Severn forms a loop around the town centre offering gentle riverside walks or you can enjoy a trip on the new pleasure boat Sabrina.
Next to the river you can relax in the beautiful Quarry Park., location for the annual Shrewsbury Flower Show.
Shrewsbury is the birthplace of Charles Darwin. He was born in the area of Frankwell at a house called The Mount and was educated at Shrewsbury School.
Shrewsbury has a population of around 100,000, set in the glorious Shropshire countryside close to the Welsh Borders. It has an interesting history but is now a diverse place for vistors and residents alike.
The majority of our tenants within the Shrewsbury area are young professionals working within Shrewsbury and the surrounding areas however we do have tenants who rent in Shrewsbury but commute as far afield as Birmingham. Shrewsbury is fast becoming the town of choice for young professionals, families and people enjoying retirement, with a vibrant night life, award winning restaurants and surrounded by glorious country-side, Shrewsbury is a town in demand!
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