Martin & Co Shrewsbury
Martin & Co Shrewsbury Lettings & Sales agent received the Gold award for Best Letting Agent in the West Midlands. Voted for by our Landlords and recognised for our excellent customer service during the course of 2011. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 550 of the UK s top estate and letting agents.
Phil Spencer said The ESTAS are the most important and valuable awards in our industry. An ESTA is not an easy accolade to pick up; to win one requires a lot of hard work, over a very long period of time.
Simon Brown, owner of the awards added Agents that take part in the ESTAS believe passionately in providing the highest quality customer service. They are prepared to go that extra mile, prepared to take criticism as well as praise and prepared to invest and develop their businesses accordingly .
The results of the competition were determined by research carried out amongst customers who are asked a series of questions about the service they have received from their agent, with Martin & Co's letting agents in Shrewsbury coming out on top. Over 33,000 votes were received making it the biggest consumer survey of its kind in the property industry.
Simon Collyer and Tracie Proudley both directors at the Martin & Co Shrewsbury estate and letting agents are absolutely delighted to have won the Gold award at the ESTAS. The awards means so much because it s our Landlords who have rated us not a judging panel. We pride ourselves on high levels of customer service as this award shows we must be getting it right!
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