Another Satisfied Customer

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14th November 2011

Another Satisfied Customer

Martin & Co Crawley come to the rescue of stranded tenant in record time. Imagine the horror of arriving in an unfamiliar town to move into your new home only to find it was in an unacceptable condition? That’s what happened to one unwitting tenant who was relocating from the North expecting to take occupancy that evening. At Martin & Co Crawley we were able to assist with lightning speed when they arrived on our doorstep with all their possessions in tow just an hour before the office closed after being let down by another agent based in the town.

We were able to take full references and get Rent Guarantee’s in record time using our online referencing agency. Within the hour we had spoken to the applicant’s new employer and obtained credit checks allowing the tenant to move in immediately. Great news for the tenant and even greater news for the landlord to know that his property was let and under most circumstances we can react with speed if necessary without having to turn people away.

Angela Tymms said “continual investment in staff training and technology allows us to competently react to situations that other agents may find taxing. Feedback from applicants has often been that referencing takes a couple of weeks however we have proven that this doesn’t have to be the case”.

At Martin & Co the continual development in systems and processes has provided us with many tools to do many jobs and situations like this do not phase us at all and we welcome the challenge.